Privacy Policy

This policy explains how [LEGAL_ENTITY] ("we") collects, uses, and protects your information when you use Story2Video AI at story2video-ai.com. It applies to the website and the service.

• Account data — name, email, password (stored hashed), and plan.
• Content you provide — stories, character details, creative direction, and other project inputs.
• Payment data — handled by [PAYMENT_PROCESSOR]; we do not store full card numbers.
• Usage & technical data — device, browser, IP, log data, and feature usage.
• Cookies & similar — see section 11.

To provide and operate the service (generate books, briefs, previews and quality checks); process payments; provide support; prevent fraud and secure the service; improve the product; and send you service-related communications required by law or necessary to operate your account.

Generating your outputs requires sending Your Content to AI model provider(s) ([SUBPROCESSORS]) to produce your book, illustrator brief, and storyboard preview. Outputs are AI-assisted and carry an AI-disclosure line by default.

Training: [TRAINING_STANCE]

⚠ TODO — Trust-critical: only state "we do not use your content to train AI models" if it is TRUE — confirm your AI provider settings first.

• Contract — to deliver the service you signed up for.
• Legitimate interests — to secure and improve the service.
• Consent — for optional cookies and marketing.
• Legal obligation — to comply with applicable law.

We share data with subprocessors ([SUBPROCESSORS]), each in its role — AI generation, payments, hosting, email, and analytics. We do not sell your personal data. We may disclose data if required by law or as part of a business transfer.

[RETENTION]

When you delete your account or cancel, we delete your account data, project content, and generated export files, and purge them from backups within the window stated above.

⚠ TODO — Confirm the exact retention + backup-purge window and ensure the deletion job enforces it (must match the account-deletion feature).

We use encryption in transit, access controls, and other safeguards. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The service is intended for users aged 18 or over (or the age of majority where they live) creating content; it is not directed to children, and we do not knowingly collect personal data from under-13s. Parents can contact us at support@story2video-ai.com to request removal.

⚠ TODO — CRITICAL: if under-13s use the service directly, or you knowingly collect their data, you MUST add COPPA (US) verifiable parental consent and GDPR-K (EU, consent age 13–16 by country) mechanisms. Get legal advice — do not ship the default blindly.

Depending on where you live, you may have rights to access, correct, delete, port, restrict, or object to processing, and to withdraw consent — including, under the GDPR/UK GDPR, the right to complain to a supervisory authority, and, under CCPA/CPRA (California), rights to know, delete, correct, and opt out of sale/share (we do not sell), without discrimination.

To exercise these rights, email support@story2video-ai.com or use your account settings; we respond within the timeframe required by law.

We use essential cookies for sign-in and security. [COOKIES] You can change non-essential choices any time via Cookie preferences.

⚠ TODO — If non-essential cookies are used in the EU/UK, a consent banner is required — a banner is included; confirm categories and any regional variations.

Your data may be processed outside your region (for example by AI providers and hosting). Where it is, we rely on appropriate safeguards such as Standard Contractual Clauses.

⚠ TODO — Confirm the actual transfer mechanism(s) with your providers.

We may update this policy; the "Last updated" date at the top will change, and we will provide notice of material changes.

[LEGAL_ENTITY] · support@story2video-ai.com · [COMPANY_ADDRESS].

⚠ TODO — If you have EU/UK users at scale, confirm whether a Data Protection Officer or EU representative is required.