Help & FAQ

How can we help?

Answers to the most common questions. Still stuck? Get in touch.

What does Story2Video AI do?

You bring a story; it produces a creative production package — a read-along book you can export as PDF or ePub, an illustrator brief, a character bible, a script and scene list, a voice-casting sheet, and a storyboard preview of the video version.

Can I download a finished animated video right now?

Not yet. The video side currently generates a storyboard preview — scene-by-scene structure, timing, and shot direction. Full animated rendering is in active development. The finished, ready-to-use output today is the read-along book (PDF/ePub) and the illustrator brief.

What book formats do I get?

PDF and ePub for the read-along book, plus a separate illustrator brief (page-by-page art direction for an artist). The Starter plan exports a no-watermark PDF; Creator and above unlock ePub and the illustrator brief.

Who owns what I create?

You own your story and creative direction. Exports on paid plans are yours to use; the Studio plan and above add a commercial-use license. See the Terms for the full details.

The output is AI-assisted — do I have to disclose that?

Exports include an AI-assistance disclosure line by default ("created with the assistance of AI tools; story and creative direction by the creator"). Requirements vary by platform and country; keeping the disclosure is recommended.

What is the Quality Check?

An automated pass over your project that flags issues before you export — for example inconsistent scene details or stray production notes — and gives a score. It runs on every plan.

Can I edit or regenerate parts of a project?

Yes — you can revise scenes, characters, and style and re-export. Regenerating updates the book, brief, and preview together.

Is this safe for a children's product / how do you handle kids' data?

Story2Video AI is a tool for adults (parents, authors and creators) making children's content. See our Privacy Policy for how data is handled. TODO: confirm children's-data stance (COPPA / GDPR-K) with legal before launch.

How does billing work? Can I cancel?

Plans are billed monthly or annual and you can cancel anytime from your account; access continues until the end of the paid period. See the Terms for refund details.

I hit a problem or have a question not answered here.